Effective Date: 11/22/2025
These Terms and Conditions (“Terms”) govern your access to and use of the Commissary & Media Directory website (the “Site”), operated by Direct Commissary (“Company,” “we,” “our,” or “us”).
By accessing or using the Site, you agree to comply with these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Site.
1. Acceptance of Terms
By visiting or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. Continued use of the Site constitutes acceptance of any updates or modifications to these Terms.
2. Description of the Service
The Commissary & Media Directory is an informational platform designed to help users identify companies that provide inmate-related services within correctional facilities across the United States.
The Site may include information about services such as:
Inmate phone systems
Secure messaging platforms
Digital tablet programs
Commissary ordering services
Trust account deposits
Inmate media or entertainment platforms
Important Notice:
The Site is for informational purposes only.
Direct Commissary does not provide inmate services directly.
We are not affiliated with, endorsed by, or partnered with any correctional facility or third-party service provider listed in the directory.
Users must interact directly with the official service providers to access or use their services.
3. Use of the Website
By using the Site, you agree to use it only for lawful purposes and in accordance with these Terms.
You agree not to:
Use the Site in violation of any applicable laws or regulations
Attempt to gain unauthorized access to any part of the Site or its systems
Distribute malicious software, viruses, or harmful code
Interfere with the proper operation of the Site
Use the Site in a way that could damage, disable, or impair its functionality
4. Third-Party Providers and Services
The Site may reference or link to third-party companies that provide services used by correctional facilities.
Direct Commissary and the Commissary & Media Directory:
Do not control or operate these services
Do not guarantee the availability, pricing, or accuracy of the services listed
Are not responsible for transactions, deposits, communication services, or purchases made through third-party providers
Any disputes, service issues, or questions regarding these services must be resolved directly with the respective provider.
5. Information Accuracy
While we strive to provide accurate and updated information, the Commissary & Media Directory does not guarantee that all listings, service descriptions, or facility information are complete, current, or error-free.
Service providers, facility policies, and service availability may change at any time. Users should verify information directly with the relevant service provider or correctional facility.
6. Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, design elements, and directory organization, is the property of Direct Commissary or its licensors and is protected by applicable copyright and intellectual property laws.
Users may not copy, reproduce, distribute, modify, or republish any content from the Site without prior written permission.
7. Disclaimer of Warranties
The Site and all content provided on it are offered “as is” and “as available.”
Direct Commissary makes no warranties, express or implied, regarding:
The accuracy or completeness of information
The availability or reliability of the Site
The performance of third-party services listed on the Site
Use of the Site is at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law, Direct Commissary shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
Use of or inability to use the Site
Reliance on information provided within the directory
Services provided by third-party companies listed on the Site
9. Indemnification
You agree to defend, indemnify, and hold harmless Direct Commissary, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses resulting from:
Your use of the Site
Your violation of these Terms
Your violation of any applicable law or third-party rights
10. Changes to These Terms
Direct Commissary reserves the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised Effective Date.
Your continued use of the Site after any changes are posted constitutes acceptance of the updated Terms.
11. Governing Law
These Terms and any disputes arising from the use of the Site shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict-of-law principles.
Any legal disputes related to these Terms shall be handled in the appropriate courts within the applicable jurisdiction.
12. Contact Information
If you have questions regarding these Terms and Conditions, you may contact:
Direct Commissary
Operator of the Commissary & Media Directory
[Insert Contact Email or Contact Page]
Important Notice:
The Commissary & Media Directory functions solely as an informational resource that helps users locate companies providing inmate-related services. All services, transactions, deposits, communications, and purchases occur directly between users and the respective third-party service providers.